FAQ

1

How will I receive the products I ordered?

Your items will be wrapped in plastic bags and shipped via USPS Priority Mail. Once shipped you will receive tracking information via email.

Yes. Once you make your selections for design, font, and colors I will send you a proof via email. Fabric selections will vary according to availability. As soon as I receive your approval on the proof, I will begin work on your order.

CanWi I sell items I've made from your patterns?

Please allow up to two (2) weeks for completion of your order, though most of the time it will be ready much sooner. Once shipped, USPS usually delivers within 2-3 days. There are no guarantees with the delivery process...it is out of my control once the package is turned over to the postal service.

2

How do I know all the patterns here are actually good?

Shipping charges will be calculated based on your total purchase...up to $75 = $3 shipping, over $75 - $125 = $6 shipping, over $125 and up = $8.50 shipping. If you opt for a local pick-up, use the coupon "LOCAL" to avoid a shipping charge.

3

Yes. Follow my Facebook page for coupons.

Because these products are custom created, there are no refunds or exchanges. Please be sure the proof is exactly what you want when you give your approval. If I make a mistake I will gladly fix or replace the problem.

Can I use your tutorials to sell items?

4

5

6

How long will it take to receive my order?
How much is the shipping charge?
Will I see the custom design before it's started?
What is your return policy?
Do you offer any specials?
Do you have a retail store I can come to?

© 2018 by Mellow Marsh Frills

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